How can we help you?
The COVID-19 situation is changing rapidly and that can make this a confusing time to travel and rent out accommodation. We're currently offering travellers and owners more flexibility in these unprecedented times, to see what applies to your guests and what options you have as an owner, please visit: About the coronavirus outbreak (COVID-19) - for owners

How do bank holidays affect my payouts?

Your money is transferred approximately 24 hours after the check-in stated on the booking confirmation, except for on weekends and UK bank holidays.

If your guest’s check-in day falls on a weekend or bank holiday, your payment will be disbursed on the next working day.

For example: If your guest checks in on a Friday, the booking funds will be disbursed on the next working day.

 

Disbursements will not be processed during the following period: 

  • Between 25 and 28 December 2020 - Festive period
  • On 1 January 2021 - New Year's day
 
  • The 2nd and 5th April 2021 - Easter holidays - UK and most of Europe 
    • If your payout is scheduled for 2 April, and you're located/renting in Europe or the UK your payment may be affected.
    • No payments will be disbursed on the 5th of April.
 

On all other dates, your payments will be disbursed as usual (see above).

 

See also:

When do I get paid?
Was this article helpful?Yes  No  

Suggested articles