The COVID-19 situation is changing rapidly and that can make this a confusing time to travel and rent out accommodation. We're currently offering travellers and owners more flexibility in these unprecedented times, to see what applies to your guests and what options you have as an owner, please visit: About the coronavirus outbreak (COVID-19) - for owners

Where can I see my listing's statistics?

To access your listing statistics , go to the Activity section where you can see:

  • How many visits your listing(s) have had

  • How many booking requests and inquiries you’ve received

  • How many bookings you’ve secured

You can view these stats for either the last 30 days or 12 months, and can also filter by brand (TripAdvisor, FlipKey, Holiday Lettings etc).
 


Managing your performance
 
You can also see your performance by visiting the
performance page (simply select ‘see more details’ at the bottom of the performance box on the left).
 
Remember: Top owners accept at least 75% of booking requests and respond to least 90% of travelers within 24 hours.
 
In your performance section, you can review:

  • Your Acceptance Rate

  • Your Response Rate

  • Your Travelers' Choice Awards eligibility (if applicable)

  • The number of bookings you’ve canceled


Our best owners never cancel a booking. Go to the Cancellations tab to see how you’re doing and how you can avoid future cancellations.

 

 
 
See More:

What is my acceptance rate and why is it important?
What is my Response rate and why is it important?

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