The COVID-19 situation is changing rapidly and that can make this a confusing time to travel and rent out accommodation. We're currently offering travellers and owners more flexibility in these unprecedented times, to see what applies to your guests and what options you have as an owner, please visit: About the coronavirus outbreak (COVID-19) - for owners

Why is it important to respond within 24 hours?

Travelers are more likely to book when they receive a fast response to their inquiries. So we’ve provided a 24-hour window for you to send a response. But do aim for a quicker reply - responding within six hours doubles your chances of a booking.

Boost your place in the search results

Your response rate is the biggest factor affecting your position in the search results. So maintaining a good response rate means that more travelers can easily find your property.

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