The COVID-19 situation is changing rapidly and that can make this a confusing time to travel and rent out accommodation. We're currently offering travellers and owners more flexibility in these unprecedented times, to see what applies to your guests and what options you have as an owner, please visit: About the coronavirus outbreak (COVID-19) - for owners

Can I charge any extra fees?

Can I charge any extra fees?
Yes, you can set extra fees for things like additional guests, accepting pets, providing beach towels or supplying groceries on arrival. You can also add one-off fees to existing bookings. Here’s what you need to do:

Adding extra fees

You can set up additional fees so they’re automatically added to every quote and every booking request.

  • Go to Taxes and Fees
  • Enter a name and amount for the fee you’d like to charge
  • Select Save
To add another, simply select Add another fee and follow the same steps.
Important: Any fee entered will only be applied once per booking. If you want to enter a fee that's calculated per person and night, follow the steps for Charging more for larger groups below.

Adding a one-off fee
If you’d like to add a one-off fee to an existing booking—for example, if a guest wants to bring a pet with them and you want to charge more—you can do this easily from your dashboard.
If you haven’t yet accepted the booking request:
  • Go to your Inbox and find the relevant booking request
  • Select Edit booking request on the right-hand side of the page
  • Select Add a fee
  • Enter a name and amount for the fee you’d like to charge
  • Select Save

If you’ve already accepted the booking, please follow these steps.

Charging more for larger groups

If you’d like to add a fee for larger groups staying at your rental (or a different fee that’s calculated per person and night), you can do this in the Rates section of your account. Simply follow these steps:

  • Go to Rates and select Edit on the rate you want to add the extra fee to
  • Select Advanced settings and check the Charge more for larger groups box
  • Enter the price and minimum number of guests this fee will apply to
  • Select Save

Don’t forget to add the fee to all of your seasonal rates, too (if needed).



Was this article helpful?Yes  No  

Suggested articles