What are the cancellation policies?

Cancellation policies determine the guest’s refund in the rare event that they should cancel a booking.

They range from relaxed to very strict policies, although we never refer to them as such with guests.

Go to Booking policies and Guest cancellation policy to see the policies available.


How do I change my cancellation policy?

Go to Booking policies, scroll to Guest cancellation policy and choose the one that works best for you.

When you select a policy, you’ll see the full details of how it works.